“The right technology is key to achieving this transformation of work, workforce and outcomes.” - Andrew Karpie.

The world’s biggest companies are undertaking digital transformation projects, and many have chosen 2020 as their deadline. The next generation of work platforms, now emerging, is providing companies with the ability to build a blended workforce that is more nimble, specialized and responsive to the work that needs to be done.

In this new report, Spend Matters analyst and industry luminary Andrew Karpie explores the tools and technologies required to navigate a successful digital transformation journey. He evaluates WorkMarket’s labor automation platform and provides recommendations for business leaders looking to establish a competitive advantage with a specialized, agile workforce.

Workforce 2020: The Enterprise Imperative for the Transformation of Work

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Enterprises say worker supply will be a challenge for 5 - 10 years

ACCORDING TO THE RESEARCH...

Field service work completed by external partners annually

Enterprises that rely on third-parties for service work

76%

70%

32%